Kasey

Even with my midwifery collaborative care model as my Labor and Delivery foundation, when I first got off orientation I dreaded hearing, "Here's my birth plan." The connotation of that sentence immediately put me on edge as though I was going to have to spend the next 12 hours justifying every single recommendation, plan, medical intervention, and safety protocol my facility had put in place in an attempt to "keep the patients safe." I, like most people, likely said something snarky or rolled...

Effective communication shapes how patients perceive the quality of care they receive. When healthcare professionals communicate clearly and compassionately, patients feel respected, understood, and more confident in their treatment. Yet, difficult conversations often arise—whether delivering bad news, managing expectations, or addressing concerns. Mastering communication in these moments is essential for building trust and improving outcomes. This post offers practical strategies to help...